24/7 Customer Support
An English-speaking team that answers your calls, emails, chats and social inboxes around the clock, inside your own tools.
Explore customer supportAbout Waypoint
A business services partner for US and European companies.
Waypoint is a registered Vietnamese company, Waypoint Service Co., Ltd, enterprise code 0111323302, based in Hanoi. We give US and European companies a 24/7 English-speaking customer support team, custom branded merchandise made and delivered to their door, and a digital team for websites, business systems, ads and design.
Our name
Why "Waypoint"
A waypoint is a marker on a journey: the point where travelers check their bearings and keep moving. That is the role we want to play for our clients, a reliable point of support on the way to their next goal.
Who we work with
Built around service businesses
Our main market is the United States, with Europe as our next market. Our hands-on experience today is with travel, entertainment and service businesses in Hawaii.
- Tours and experiences
- Shows and events
- Restaurants and bars
- Retail and e-commerce
- Startups preparing to launch a brand
Most of our clients are small and mid-sized companies that do not have, or do not want to build, their own support, purchasing or digital team.
What we do
Three specialist teams, one agreement per service line
Custom Branded Merchandise
Logo products and gifts, sampled first, made in Vietnam and shipped to your door with full export paperwork.
Explore custom merchandiseDigital Services
Websites, custom business systems, ads and design from one team that understands service businesses.
Explore digital servicesClients
Companies we work with
- Mauka Warriors Luau Customer support · Custom merchandise · Marketing website · Business systems
- Rio Limousine Customer support · Business systems
Company details
A registered company you can verify.
Check our registration before you sign anything. Our enterprise code is listed on Vietnam's National Business Registration Portal.
Check our registration on the National Business Registration Portal- Legal name
- WAYPOINT SERVICE COMPANY LIMITED
- Enterprise code
- 0111323302
- Registered address
- 6th Floor, Building 6B, Song Da Mixed-Use Building, 131 Tran Phu Street, Ha Dong Ward, Hanoi, Vietnam
- Phone
- +84 347 385 923
- waypointbusinessservice@gmail.com